UTSA ALERT: First day of classes delayed to Monday, 8.24. Find the latest updates, guidance and resources for students, faculty and staff as we prepare for the start of the semester.

Ticketing System

Business Information Services has transitioned to University Technology Solutions (UTS) and the SPOC Ticketing System is migrating to a new Management Ticket System (Service Now) and you will be able to create a ticket as you have in the past. 

What kind of help do you need?

The categories listed below and the links provided will transition you to the new system in order for you to create a ticket and provide information needed for a resolution.